Contact Us

We are here to help

Have a question about Eilik, an order on its way, or just want to say hi? Our Melbourne based team reads every message and usually replies within one business day.

Email
support@eilik.com.au

Phone
1800 652 001

Hours
Monday to Friday, 9am to 5pm AEST

For advanced technical help with software, firmware, the app or the battery, the manufacturer EnergizeLab is best placed to assist at info@energizelab.com. For everything else, we are right here.

Where is my order?

Use the Track Your Order link in the footer, or send us your order number.

Need to return something?

You have 30 days. Faulty items are returned at our cost.

Quick answers

Most common questions are answered on our FAQ page.

Wholesale or media

Retail, bulk or press enquiries? Pick it from the dropdown and we will come back to you.

Authorised Australian Reseller

Genuine EnergizeLab products

Fast Local Dispatch

Express shipped from Melbourne

Easy 30 Day Returns

Faulty items returned at our cost

Secure Checkout

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